The Empathy Gap

A ground-breaking new handbook for business leaders who want to form stronger connections with the people they lead.

In The Empathy Gap, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today’s complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don’t. It is a capability that we can all build and nurture.  

Drawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.  

Discover:  

• Engaging and revealing questions that can help build stronger connections with your colleagues  
• Detailed guides to addressing issues with your team members, managing challenges and making decisions  
• Strategies for building a leadership style that’s based on trust, curiosity and understanding  

An invaluable resource for corporate leaders, business managers, human resources professionals and board members, The Empathy Gap helps leaders develop their empathetic capabilities, leading to long-term, sustainable business success ― without sacrificing culture. 

Culture doesn't eat strategy for breakfast!  While vitally important, a great culture with a poor strategy will fail you just as much as a good strategy and a bad culture. Even getting them both right independently can be challenging.

Leadership teams are the heart of organisations. If you are a leader looking to build an aligned organisation that drives sustained and purposeful performance across diverse groups of people, Aligning Culture and Strategy is for you. It focuses on how leaders and their leadership teams set the foundations for building an aligned organisation that drives sustained and purposeful performance.

Aligning Culture and Strategy walks you through the experiences and methodologies developed and refined by Daniel Murray at Empathic Consulting to help organisations build strategies and cultures that can overcome the challenges the world throws their way. By following a fictional narrative you will journey through the process of rebuilding a leadership team that is underperforming. Breaking down the critical phases and strategies deployed for ‘Rick, the General Manager of Pop Materials’, you will learn the steps needed to rebuild the strategic and cultural drivers of performance in your team/organisation.

The Monkey & The Rhino is a tale of overcoming adversity by being yourself and the follies of comparing ourselves to others. It follows the short journey of a Monkey trying to deal with a challenge and the poor advice of his friend the Rhino.

The story of the Monkey & the Rhino was inspired by the amazing and unique people I worked with in my corporate career. So often, the most amazing people I worked with were simply told to toughen up. The leaders in our business made it to the top by being tough and expected everyone else to do the same. I saw too many beautiful Monkeys weighed down with mud and clay, too many struggling to fit in and many feeling forced to leave.

Diverse teams are critical to overcome the challenges of the future. We need to help all the amazing creatures around us.